Your First Visit

Your first visit at Dimensions will include steps to welcome you the clinic and register you as one of our clients. Whether or not you currently have insurance, our eligibility staff will work with you to find out the best way to have your visits be free or inexpensive. After you register, you will have an intake to learn about your background and needs. This will allow staff to take care of what you need more effectively. After the intake you will be ready to have your visit with a medical or mental health provider.

When visiting us, you should be aware that there are all different kinds of queer youth that visit our clinic. Please be respectful and treat others the way you would like them to treat you. 

Eligibility FAQ

  • Yes, anyone who makes under a certain amount of money is eligible to apply for Medi-Cal in the state of California. If you have Medi-Cal insurance, your visits & medications will be covered. For those who are unisured but make over a certain amount of money, we will try to work with you to see what kind of programs you might be eligible for to help with your medical costs. It’s always best to either come into the clinic or email with questions about your specific insurance coverage before you are seen for a formal visit.
  • You may, but you would either have to pay out-of-pocket for services or have insurance coverage such as Medi-Cal or a private insurance PPO plan that allows you to select a doctor/clinic of your choice.
  • Billing would indicate you had a visit at the Castro-Mission Health Center not Dimensions Clinic. We take steps to ensure confidentiality for all of our patients, please talk to us about your needs around discretion.

Yes, many of our clients are homeless or marginally-housed or have been in the past.

  • Although paperwork related to your medical care must include your current legal name & information, we use everyone’s preferred/real name & specified pronouns at our clinic and are prohibited from disclosing your information to anyone outside the clinic without your written consent.